Fees
Riverstone Medical Practice is a
Mixed Billing Practice
We will Bulk Bill patients that are:
- Children 0 – 16 years with a VALID Medicare Card
- Current Pension Concession / Health Care Card holders
- Veterans Affairs Card holders
All other consultations will incur an out-of-pocket fee.
Our RECEPTIONISTS will not be able to give any advice on whether patients will be Bulk Billed for a consultation or not.
We accept payments made by EFTPOS and CASH. If you pay with a Credit Card we will not be able to process your Medicare rebate on the spot, instead it will be processed by Medicare it may take up to 48hrs to reflect into your bank account.
A full list of our fees is available at reception. If you have any questions, please contact us on 9988 1116.
REMINDER:
Our consultation times are specific related times, so please book appropriate longer consultations if required, to be fair to other patients.
Patients who are late to their consultations will likely not be seen if the doctors are running behind.
FULL SKIN CHECKS:
Full Skin Checks will attract an out-of-pocket fee Monday to Friday,
Full skin checks on Weekends will attract an out-of-pocket fee REGARDLESS OF CONCESSION STATUS.
TELEPHONE CONSULTATIONS:
A fee will apply for all telehealth consultations. Patients with a Medicare card will be eligible for a Medicare Rebate, if they have attended the practice in person in the last 12 months (Medicare ruling).
Payment will be collected prior to the consultation, via a secure payment request we send from HotDoc, or over the phone. Medicare rebates will be processed online for you.
PROCEDURES:
All procedures will attract an out-of-pocket fee REGARDLESS OF CONCESSION STATUS including but not limited to the following items: Cervical Screening, Implanon Insertion and Removal, Mirena Removals, Iron Infusions. Your doctor will explain any additional fees to you and obtain your consent prior to receiving treatment.
NON-ATTENDANCE POLICY:
Please note that a Non-Attendance Fee is payable if a patient does not attend their appointment or cancel prior to 3 hours of their appointment time. Patients WILL be charged an out-of-pocket fee of
$30 Monday to Saturday and $40 on Sundays. Full Skin Checks will incur an out-of-pocket fee of $40 on any day.
This policy is in place to stop any persistent misuse of our services.
TAC & WORKCOVER:
Patients will be billed directly as per TAC / WorkCover Fee Schedules. Total amount payable must be paid on same day of consultation. Patients can use their invoice to reclaim the funds from their relevant authority.
MEDICALS:
Medical Assessments and all other reports will be billed directly to the patient and payable on the day of consultation.
TRANSFER OF MEDICAL FILES:
Transfer of medical files from our practice to another practice is $25 each file.
MEDICARE – BULK BILLING
Bulk Billing through Medicare is available at Riverstone Medical Practice which serves the residents of Riverstone, Doreen and neighbouring suburbs.
Our clinics Bulk Billing will have some exclusions which will be as follows:
- Skin Cancer Check consultations will have fees for those that are not pensioners
- Skin Cancer Check consultations will have fees associated for those that do not hold a valid Concession or Health Care Card.
- All procedures will attract a theater fee
Should you have any questions in relation to this, please contact our clinic on (03) 99981116
TAC AND WORKCOVER
Same day Payment for WorkCover or TAC Treatment
The practice will charge the recommended fees, and you can use your invoice to reclaim the funds from the relevant authority.
Riverstone medical practice does not directly invoice WorkCover or TAC, or employers.
You will be asked to settle your account at the time of treatment.
You should be aware that the cost of treatment may be in excess of the amount WorkCover or TAC reimburse.
If you have any questions or would like more information about this policy, please talk to one of our reception staff.
We have taken this decision as we wish to continue treating you and give you access to the best choice of doctors available to assist you in your recovery.